FAQ

1.) Videos shot in widescreen mode do not appear in widescreen when transferred to my computer.

2.) Videos shot in widescreen are full of lines or blocky.

3.) I am unable to import my videos into Windows Movie Maker or other Windows based video editing program.

4.) How can I get my videos to appear in HD (720p or higher) when I upload them to YouTube?

5.) Video and audio seem to be out of sync on videos taken directly from my camera.

6.) Where can I download the user manual for the Samsung SC-MX20?

7.) Cyberlink MediaShow (bundled with the Samsung SC-MX20) problems and issues.

8.) I bought a new battery and it doesn't work. (You have to buy a Samsung brand battery.)

9.) Where can I get a fish-eye lens or other lenses for the Samsung SC-MX20?

10.) The night vision doesn't work. (It doesn't have night vision, just a low light option.)

11.) Where can I download a firmware update? (None are currently available, though you should check here to see if that has changed.)